Skip Header Navigation

Skip Breadcrumb Links  
About RBC > Corporate Profile > Awards and Recognition > RBC wins prestigious Retail Banker International Award

RBC wins prestigious Retail Banker International Award

TORONTO, July 9, 2014 - The employees of RBC were honoured today with the most prestigious international prize that Retail Banker International (RBI) can bestow in its yearly global awards competition - Global Retail Bank of the Year.

The annual RBI Awards are a well-established global competition and highly regarded within the industry as a mark of exceptional performance. In addition to being named Global Retail Bank of the Year, RBC was shortlisted in five other categories including North American Retail Bank of the Year; Retail Banker of the Year; Best Branch Strategy; Best Use of Digital Marketing; and Best Digital Channels Strategy, which received an honourable mention.

“By every measure – record financial performance, sustainable profitable growth and outperforming its peer group in a wide variety of metrics - RBC led the way in North America and internationally,” said Douglas Blakey, Editor, Retail Banker International. “RBC is also being recognized for continuing to dominate the Canadian landscape in terms of good governance, integrity, diversity and corporate social responsibility, which all contributed to an exceptional year for RBC.”

RBC was the only Canadian bank to win an award, a notable achievement in a wide field with just under 300 banks nominated for RBI Awards globally.

“It’s a great honour to see RBC recognized globally,” said Gord Nixon, RBC’s Chief Executive Officer. “These awards are a testament to the outstanding leadership of our President Dave McKay, formerly the Group Head of Personal & Commercial Banking, and our employees’ incredible dedication and commitment to serving our clients and supporting the communities in which we operate.”

This year’s RBI Awards programme marks the third year in a row that RBC has been among the most recognized banks. Last year, RBC won for Best Retail Bank in North America for the second consecutive year and the award for Innovation in Customer Service. In the history of the RBI Awards, no other Canadian bank has ever achieved this level of international recognition.

RBI is one of the world’s leading sources of retail banking news and information from around the world. It is part of Timetric, a leading provider of online data, analysis and advisory services on key financial and industry sectors. More about the RBI Awards 2014 (opens external website in new window).

Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. We employ approximately 79,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 42 other countries. For more information, please visit

RBC supports a broad range of community initiatives through donations, sponsorships and employee volunteer activities. In 2013, we contributed more than $104 million to causes worldwide, including donations and community investments of more than $69 million and $35 million in sponsorships. Learn more at


Back to Awards and Recognition

Financial Performance

For Financial highlights, annual reports, quarterly information and other financial results, see our Investor Relations site.

Learn More